When you buy from us, we want you to be completely satisfied. If for any reason you are not satisfied with the goods, you can exchange or ask for a refund. Before returning, please take the time to read our return policy carefully. You are recommended to contact us before returning an item.
If we send the wrong item to you then you can return it to us. You should report the problem in 3 days after receiving the products and return it within 7 days and the item must be in the original condition when returning.
When the returned package arrives, we will examine the item, check the problem, then we will ship the correct items back to you without extra cost. We will be responsible for the returning shipping fee.
If we discover nothing wrong with the items, we will promptly ship them back to you. In that case, you have to pay the shipping fees in both directions.
We offer a partial or full refund on most items within 3 days of receiving your goods. The first step in the refund process is to contact our Customer Service.
We offer a full refund on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer’s own fault cannot apply for a refund.
We also offer a partial refund on returned items that have some original parts missing. In such a case, the customer can only get a partial refund.